Terms of service

These terms apply when you subscribe to Tradie Socials, a service provided by [Business legal name, e.g. Jane Smith trading as Tradie Socials], [Business postal address] ("we", "us"). By subscribing you agree to them. Questions? Email [Contact email].

Each month we write content for your business based on the plan you choose: social media posts, and on Standard and Pro, Google Business Profile updates, a customer newsletter and a seasonal promotional post. On the Pro plan we also schedule and publish your content and update your Google Business Profile for you.

We aim to deliver each month's content before the 1st of that month. Your first month starts after your onboarding call.

• Plans are billed monthly in advance by Direct Debit through GoCardless
• Your first month is charged at half price. After that, the full monthly price of your plan applies
• Prices are shown on our website. If they change, we'll give you at least 30 days' notice before your next payment
• Your payments are protected by the Direct Debit Guarantee

There's no contract or minimum term. To cancel, tell us before your next monthly payment date by emailing [Contact email], and we'll cancel your Direct Debit. You'll still receive the content for any month you've already paid for. We don't refund part months.

We can end the service with 30 days' notice, or straight away if a payment fails and isn't fixed within [e.g. 14 days].

• Give us accurate information about your business, qualifications, prices and offers
• Check your content before posting it. You're responsible for what's published under your name
• Only send us photos and materials you have the right to use
• On Pro, give us the access we need to post for you, and keep your accounts in good standing

If you're not happy with a piece of content, tell us and we'll rewrite it. Requests should be made within the month the content is for.

Once you've paid for a month, the content we wrote for you that month is yours to use however you like, including after you cancel.

We work hard to make your content effective, but we can't guarantee a particular number of enquiries, jobs, followers or search rankings. Those depend on many things outside our control.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or anything else that can't be limited by law. Otherwise, our total liability to you is limited to the amount you've paid us in the three months before the claim. We're not liable for loss of profit, business or opportunity.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.